Hi parents of Jammers! Today we are talking about how to change or reset your Parent Dashboard password, which can be useful if you forget your password or need to change it because of security concerns.
- Animal Jam Help Center; Parent Account; Parent Tools; Parent Tools How do I delete an account? How do I add my Parent's Email after I've created an account? What is the Parent Account? How do I activate my Parent Account? How do I update/reset my Parent Account password?
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Resetting Parent Dashboard Password
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The first thing you need to do is visit the Parent Dashboard, and then click the “Forgot Your Password” link which is under the username and password screen. Then you need to type in your parent email address, and then you can click submit. You will then get an email within 30 minutes, usually a lot sooner, with a link you need to click in order to reset your password. Check your spam folder if you do not see it and if clicking the link does not work, you can copy and paste it into your browser window. Once that screen comes up, simply just type in a new password in the box, and then retype that password to confirm it, and then your Parent Dashboard password will be changed. If you try to request a password reset more than once, only the most recent link will work, so make sure to wait a little while before requesting an additional email be sent as to not make it more complicated.
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To Change Your Parent Dashboard Password
If you need update your parent password simply login to your Parent Dashboard and click on the “Change Parent Password” bar which is on the right side of the Parent Dashboard. Type in your existing password and then your new password into the appropriate boxes, and then click on save. The next time you login to the Parent Dashboard, you will be able to use your new password.